Standard Services

• Property inspections—frequency is determined by contract.
• Bids and pricing for routine contractor and/or vendor services are obtained in accordance with the association’s documents.
• Routine property contractor work is supervised as necessary.
• Provide the interface between the homeowners and the Board of Directors.
• Correspondence regarding rule violations is prepared and sent out.
• Statements are prepared for attorneys as necessary for collection issues and association rule violations.
• Internet-based access for homeowner and Association information; link to separate Association homepages where these exist.
• Links to information for Units for sale and/or rent may be provided, as determined by contract.
• Board of Directors meetings are attended by manager—frequency is determined by contract.
• Assist with the preparation of association’s annual budget.
• Manager attends annual association meetings.
• Bids and pricing for a capital reserve study can be obtained upon request.
• Annual corporate registration for the Association is filed.
• Training is offered to new board members.
• New homeowners are sent a welcome package electronically.

Accounting Services

• The Association’s financial records are kept in Quickbooks software.
• Association dues may be paid to the Association’s lockbox (at no charge, except for the annual coupons), paid online (no charge for e-checks; bank charges for credit card payments) or via automatic drafts (at no charge). Automatic recurring payment options available.
• Homeowners have 24/7 electronic access to their account balance (password provided). Statements may be mailed to homeowners at the request of the Board (postage charged back to the Association quarterly). Owner statements may be emailed at no additional charge.
• Board Members have 24/7 electronic access to the Association’s financial statements, meeting agendas and reports (password provided).
• Payment of monthly bills and special project payments (postage billed to Association quarterly).
• Account reconciliation with bank accounts on a monthly basis.
• Association reports provided to Board members electronically: Balance Sheet; Statement of Revenue and Expense (budget vs. actual); Listing of checks; and Accounts Receivable / Payable reports. Reported monthly or quarterly (frequency determined by contract).
• Coordinate the filing of the Association’s annual tax returns (this cost is an additional expense).

Optional Professional Services

• Project management of construction or special projects.
• In the unlikely event the association uses more than their allotted monthly service hours, the association will be billed for the additional hours.
• Manager’s attendance more frequently than is specified in the contract may be requested.
• The mailing cost (newsletters & other homeowner mailings) will be billed back to the association.